Telecalling Officer

Make regular outbound calls to customers and conduct timely follow-ups.

Address and resolve customer inquiries with accurate information.

Manage follow-ups on pending customer orders and overdue payments.

Maintain organized customer call records and consistently update database systems.

Liaise and coordinate closely with internal sales and collection departments.

Consistently meet or exceed assigned daily and monthly calling and follow-up targets.

Minimum 1 Year of practical experience in telecalling, telesales, or customer support.

Gender preference: Male candidate preferred.

Strong verbal communication and interpersonal abilities.

Demonstrated capability in customer handling, negotiation, and query management.

Functional knowledge of basic computer operations and record maintenance.