How can we help you today?

Welcome to the FirstJobGo Help Center. Whether you are a job seeker looking for your next career move or an employer seeking top talent, we've compiled the most common questions to help you navigate our recruitment platform efficiently.

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For Employers

Manage your job postings, candidate pipeline, and subscription plans.

Login as an employer, go to the dashboard, and click "Post a Job". Fill in the details and submit.
Navigate to "Plans & Pricing", choose a plan, make payment, and it will be activated instantly.
Go to your dashboard → "My Plans" to view all your active and expired job posting plans.
Please contact your Relationship Manager or email at support@firstjobgo.com with your username.
Email us at support@firstjobgo.com with your existing username/email and the new email ID.
Use the Forgot Password option on login screen to reset your password.
Send softcopy of Name Change Declaration and Company Registration document to support@firstjobgo.com.
Login to your account → update mobile number in profile. If issues, contact super-user or support@firstjobgo.com.
Super-user can manage sub-user mobile numbers via “Manage Users” section in settings.
Ensure your number is added and verified. Sub-users can request mobile verification via email.
Contact your Relationship Manager or email support@firstjobgo.com with your username.
Pending KYC might be the reason. Check email from kyc@firstjobgo.com or contact support@firstjobgo.com
Go to “Manage Users” → “Add Users” → add email and permissions. Verification link will be sent.
Login → “Request account deletion” in settings. Approval required from sales representative (super-users) or super-user (sub-users).

How can we help you today?

For Job Seekers

For Employers

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