Technical Support Executive

Provide day-to-day technical assistance, system troubleshooting, and user support across internal hardware, software, and network services.

Identify, diagnose, and resolve hardware malfunctions, software glitches, and peripheral connectivity issues.

Assist users with system setups, software installations, access configurations, and account provisioning.

Log, track, and manage incoming support tickets ensuring timely resolution according to established guidelines.

Maintain an organized inventory of technical assets, hardware logs, and support documentation.

Diploma / Bachelor’s Degree in Computer Science, Information Technology, BCA, B.Sc (IT/CS), or related disciplines.

1–3 Yrs of experience in technical support, desktop support, or IT helpdesk operations (Open to Freshers).

Foundational knowledge of operating systems (Windows/Linux/macOS), computer hardware, and basic networking concepts.

Good analytical thinking, problem-solving, and interpersonal skills.