Supervisor

Manage day-to-day site operations, service delivery workflows, and support staff schedules.

Coordinate cross-functional team tasks to ensure adherence to standard operating procedures (SOPs) and client service level agreements (SLAs).

Monitor on-site hygiene, safety standards, and overall operational quality benchmarks.

Handle customer escalations and employee queries with strong interpersonal problem-solving.

Track daily consumables, inventory usage, and operational equipment availability.

Prepare daily shift handover logs, operational attendance registers, and management progress reports.

Bachelor’s Degree / Diploma in Any Stream (Hotel Management, Operations, Business Administration, or related field).

1-3 Yrs of proven experience as a Supervisor or in a similar operational leadership role.

Strong analytical, interpersonal communication, and team management capabilities.

Ability to handle shift operations smoothly and work well under pressure.