Sales Coordinator

Support the sales and marketing team with day-to-day administrative operations, client correspondence, and lead coordination.

Handle incoming customer inquiries for corporate room bookings, banquet spaces, weddings, and special events.

Prepare, process, and send sales proposals, event contracts, rate quotations, and marketing collaterals/brochures to clients.

Coordinate with internal hotel departments (Front Office, Food & Beverage, Banquets, and Housekeeping) to ensure seamless execution of confirmed events and group stays.

Maintain quality assurance standards across all guest communications, bookings, and sales documentation.

Update sales databases, track booking pipelines, generate sales reports, and manage customer relationship records in hotel PMS/CRM systems.

Degree / Diploma in Hotel Management, Hospitality Administration, Business Administration, Marketing, or related disciplines.

1 to 6 Years of relevant experience in Sales Coordination, Hospitality Sales, Banquet Sales, or Front Office/Guest Relations within reputed hotels or resorts.

License or Certification: None required (Relevant work experience preferred).

Excellent verbal and written English communication skills along with professional email etiquette.

Proficiency in MS Office (Word, Excel, PowerPoint) and familiar with hospitality Property Management Systems (Opera/Marsha/CRM).