Sales Coordinator

Coordinate directly with customers and the sales field team regarding incoming inquiries, quotations, and order follow-ups.

Prepare and process sales quotations, proforma invoices, purchase orders, and dispatch documentation accurately.

Maintain and update customer profiles, order status, and lead information in CRM / ERP systems.

Liaise with internal cross-functional departments (Production, Logistics, Store, and Accounts) to ensure timely order execution and dispatch.

Track shipments, manage delivery timelines, and ensure on-time product delivery to client sites.

Handle customer queries, provide prompt resolutions, and support after-sales communication.

Assist in preparing daily/weekly sales trackers, dispatch reports, and management information system (MIS) reports.

Support the sales team in achieving quarterly/annual revenue targets while maximizing customer satisfaction.

Benefits & Offerings:

Competitive salary & performance incentives

Opportunities to learn and grow

Supportive work culture and career development

Any Graduate (preferably B.Com / BBA / B.Sc / BA).

2 to 4 Years of experience in Sales Coordination, Sales Support, or Inside Sales (preferably in industrial storage, manufacturing, or commercial racking solutions).

High proficiency in MS Office (Excel, Word, Outlook) and hands-on exposure to CRM/ERP platforms.

Strong organizational, multitasking, problem-solving, and interpersonal communication skills.

Ability to work effectively in a team and meet tight delivery deadlines.