Project Coordinator

Coordinate day-to-day project schedules, resource allocations, and deliverables across IT services or multi-vendor projects.

Support Service Delivery Management routines to ensure IT solutions and support meet targeted milestones.

Monitor SLA Management metrics, ensuring internal teams and external vendors adhere to service level agreements.

Track project progress across IT Infrastructure Management initiatives, hardware deployments, and system updates.

Facilitate communication between internal development leads, client stakeholders, and third-party vendors.

Identify project bottlenecks, track task dependencies, and assist in risk mitigation routines.

Maintain complete project documentation, milestone tracking registers, and status reporting dashboards.

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related fields.

1-3 Yrs of core experience in IT project coordination, service delivery management, or IT infrastructure projects.

Preferred experience: IT services or multi-vendor project experience preferred.

Strong organizational skills, SLA management awareness, and cross-functional communication capabilities.