Process Associate
Datamark BPO Service 4.9
General
Work from Office
3
Any
Not Required
No
Job Description
Provide back-office and non-voice email support operations for US logistics clients.
Track shipment statuses, review dispatch documents, and update logistics database entries accurately.
Respond to client queries via email professionally while adhering to strict turnaround time (TAT).
Identify and correct shipment discrepancies, documentation gaps, and routing issues.
Maintain comprehensive email ticket logs, shipment trackers, and daily productivity records.
Compensation:
Salary: ₹1 – 2 Lacs PA.
Qualifications
Any Graduate / Undergraduate in Any Discipline.
0-1 Yrs (Entry-Level / Freshers eligible).
Excellent written English communication and email writing etiquette.
Strong interpersonal skills, keyboard typing speed, and attention to detail.