Non Voice Process Executive
Hexaware Technologies 4.9
General
Work from Office
1
Any
Not Required
No
Job Description
Deliver backend and non-voice operational support for international enterprise clients.
Process high volumes of text-based requests, ticketing queues, and transaction records.
Meet and maintain daily Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and accuracy benchmarks.
Review documentation for compliance with client-specific workflows and standard operating guidelines.
Document case outcomes, query resolutions, and system status updates systematically.
Compensation:
Salary: ₹1.75–3.25 Lacs PA.
Qualifications
Eligibility: Any Graduate / Undergraduate (Both Freshers and experienced candidates are welcome).
0-1 Yrs (Freshers eligible).
Excellent written English proficiency and strong typing speed.
Sound logical reasoning, adaptability, and basic software navigation skills.