Non Voice Process Executive

Handle international non-voice customer interactions, chats, and back-office email support.

Review customer requests, process transactions, and provide prompt, accurate solutions via chat systems.

Manage case documentation, update internal ticketing platforms, and maintain interaction records.

Maintain high accuracy, quality standards, and adherence to established service level agreements (SLAs).

Coordinate with cross-functional teams to resolve escalated non-voice queries efficiently.

Any Graduate / Undergraduate / Fresher (0 Years experience required).

Freshers are fully eligible to apply.

Strong written English communication skills and good typing speed.

Willingness and flexibility to work from the office in scheduled night shifts.

Basic computer literacy, multitasking capabilities, and attention to detail.