Non-voice Process Chat Support

Provide customer support via live digital chat and non-voice communication channels.

Address and resolve customer inquiries regarding accounts, service requests, and general troubleshooting.

Maintain professional chat etiquette, response timeliness, and adherence to quality service standards.

Follow standardized guidelines to ensure first-contact resolution and high customer satisfaction.

Document customer interactions, resolutions, and feedback accurately in internal support systems.

Requirements for Interview:

Candidates must carry 2 copies of their resume and a valid government-issued ID.

Salary: ₹2.25–2.75 Lacs PA.

Any Graduate / Undergraduate / Higher Secondary (10+2).

0–1 Yrs of experience (Open to Freshers).

Excellent English written communication skills.

Strong customer-centric approach, typing speed, and problem-solving abilities.