L1 IT Support Engineer
BALBHAS 4.9
General
Work from Office
1
Any
Not Required
No
Job Description
Provide day-to-day technical support and maintenance for IT infrastructure across the facility and branch offices.
Handle desktop, laptop, printer, scanner, and peripheral setup, maintenance, and troubleshooting.
Perform operating system (Windows/Linux) installations, image deployment, software patching, and regular application troubleshooting.
Coordinate hardware repairs, component replacements, and liaison with external hardware/OEM vendors.
Manage end-user ticketing queues, logging incidents, tracking issue resolution, and escalating L2/L3 problems when necessary.
Assist with basic network connectivity troubleshooting (LAN, Wi-Fi, IP configuration, DNS/DHCP) and branch office IT support.
Work Schedule & Details:
Shift: Rotational Shift
Working Days: 6 Days
Gender Preference: Male Candidates
Application & Contact Details
Company: BALBHAS
Location: Sriperumbudur, Tamil Nadu
Email: anithasri.g@balbhas.com
Mobile Number: 6385069660
Qualifications
Diploma / Bachelor's Degree in Computer Science, Information Technology, Computer Applications, or related discipline (BCA / B.Sc CS / B.E. / B.Tech / Diploma in IT/CSE).
1 to 2 Years of hands-on experience in L1 IT support, desktop support, or hardware/networking maintenance.
Strong diagnostic and troubleshooting skills for hardware, operating systems, and common office applications.
Good interpersonal, problem-solving, and user-support communication skills.