Gaming Technical Support Executive

Provide technical customer support for international online gaming platforms, accounts, and hardware/software configurations.

Troubleshoot game installation errors, account login issues, in-game purchase glitches, and graphics configuration settings.

Utilize fast typing and chat communication skills to deliver rapid real-time customer assistance.

Apply analytical problem-solving skills to diagnose gameplay connectivity and software performance issues.

Ensure high customer satisfaction scores (CSAT) while maintaining target first-contact resolution rates.

Maintain complete support ticket logs, issue categorization, and customer query reports.

Graduate degree in any discipline (B.Sc, B.Tech, BCA, B.Com, B.A, BBA).

1–3 Yrs of experience in technical support, customer service, or gaming process support.

High interest in gaming, strong technical skills, good typing speed, and analytical problem-solving.