Executive - IT Support

Provide end-to-end technical support, hardware setup, and system troubleshooting for enterprise users.

Configure, deploy, and maintain Linux and Windows operating systems, BIOS settings, and endpoint security tools.

Manage user directory services, access provisioning, and policy administration via Active Directory / cloud identity platforms.

Assist in IT asset management, hardware inventory tracking, and technical procurement coordination with vendors.

Troubleshoot complex desktop, network connectivity, application-level, and peripheral issues.

Maintain service desk ticketing queues, support logs, and technical documentation adhering to internal SLAs.

Bachelor’s Degree / Diploma in Information Technology, Computer Science, BCA, B.E./B.Tech, or related field.

3–5 Yrs of core hands-on experience in corporate IT support, systems administration, or enterprise service desk environments.

Strong technical expertise in Linux OS distributions, Windows OS, BIOS firmware configurations, and Active Directory.

Hands-on exposure to IT hardware procurement, vendor handling, and asset lifecycles.