Customer Success Executive

Serve as a key customer success lead for a mobility asset finance company and Uber's preferred fleet partner.

Direct driver-partner onboarding, vehicle allotment workflows, and asset management routines.

Manage customer accounts within Financial services and Asset finance product lines.

Coordinate with Maintenance Executive teams to ensure vehicle servicing, health checks, and fleet uptime.

Support Sales initiatives, subscription renewals (SUB), and financial lease plan management.

Provide continuous operational support to driver-partners, resolving account payment, equity, and vehicle queries.

Maintain organized databases of vehicle allocations, payment tracking logs, and driver health metrics.

Bachelor's degree in Business Administration, Finance, Commerce, Logistics, or related streams.

0–1 Yrs of experience, accommodating fresh graduates and junior operations or customer success associates.

Practical baseline understanding of asset financing, fleet management, or mobility operations.

Strong communication skills, active field coordination habits, and high empathy for driver-partner needs.