Customer Care Executive

Handle inbound customer inquiries and requests related to travel bookings, ticketing, cancellations, and refunds.

Provide multi-channel support via email, chat, and voice calls to resolve user issues effectively.

Maintain service quality standards, ensuring prompt response times and high customer satisfaction.

Document customer interactions, feedback, and complaint resolutions accurately in the system databases.

Compensation: ₹2 to ₹6.5 Lakhs PA

Any Graduate / Undergraduate qualification.

1 to 3 Years of experience in customer service, voice/non-voice support, or call center operations.

Strong verbal and written communication skills.

Good problem-solving skills and customer-centric approach.