Content Designer
Docusign 4.9
Content Writer
Work from Office
2
Any
Not Required
No
Job Description
Lead the end-to-end production of highly intuitive, user-centric UX copy across multiple application channels.
Partner with product management and technical teams to define consistent interface language strategies.
Maintain rigorous quality standards for all customer-facing content and onboarding flows.
Design copy architectures explicitly optimized for high-volume B2B enterprise software applications.
Conduct extensive focus studies and content audits to verify user understanding and drop-off points.
Collaborate closely with SAAS product designers to align structural layout designs with messaging goals.
Ensure data privacy rules and technical parameters are translated into clear, simple instructional text.
Qualifications
Bachelor's or Master's degree in Communications, Human-Computer Interaction, English, or a technical field.
3-5 years of professional industry experience specializing in UX writing or core content design.
Direct hands-on expertise writing copy for enterprise-scale SAAS applications or B2B software environments.
Deep understanding of user experience design principles, content testing systems, and user personas.
Exceptional technical communication, cross-functional management, and strategic prioritization capabilities.