Branch Manager

Manage end-to-end branch operations, administrative execution, and customer service delivery across designated locations.

Personally handle important and high-value customer accounts to ensure premium client satisfaction.

Ensure excellent customer relationship standards, prompt issue resolution, and operational accuracy across the branch team.

Supervise branch staff, allocate daily operational duties, and monitor service delivery KPIs.

Oversee local branch business expansion, client retention initiatives, and operational compliance.

Maintain organized customer relationship registers, branch audit files, and management status reports.

Bachelor's degree or MBA in Management, Business Administration, or related disciplines.

3-5 Yrs of experience in branch management, operational leadership, and key account handling.

Strong managerial capabilities, key account handling skills, and operational focus.